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Can't solve your issue?

Click on the 'Search video' bar to the left and enter keywords related to your query on this page and other pages in the Help Centre.

Get in touch with us at support@sixty-5.com if you need more help at any time.

This section of the Help Centre covers some basic troubleshooting tasks that Sixty-5 may ask you to perform if you're having difficulty with the app.

Restarting the app is a great place to begin.

Troubleshooting

Troubleshooting

Troubleshooting
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How to: Restart the App
01:07
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How to: Restart the App

Sixty-5 Technologies Ltd
How to: Take a Screenshot
00:46
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How to: Take a Screenshot

Sixty-5 Technologies Ltd
How to: Turn on Diagnostics
00:34
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How to: Turn on Diagnostics

Sixty-5 Technologies Ltd