Support Policy


We provide technical and general customer support services by email during UK business hours. For help, please email support@sixty-5.com.

 

For more details please download our Support Policy below.

Backup Policy
 

For our online service Sixty-5 shall develop the backup schedule, perform scheduled backups, provide routine and emergency data recovery, and manage the archiving process. In the event of data loss, Sixty-5 shall provide recovery services to try to restore the most recent backup.

 

If you experience a data loss, please email support@sixty-5.com for guidance.

If you have difficulty accessing our full policy documents, please email support@sixty-5.com to request copies in alternative formats.