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Support Policy

We provide technical and general customer support services by email during UK business hours. For help, please email


For more details please download our Support Policy below.

Backup Policy

For our online service Sixty-5 shall develop the backup schedule, perform scheduled backups, provide routine and emergency data recovery, and manage the archiving process. In the event of data loss, Sixty-5 shall provide recovery services to try to restore the most recent backup.


If you experience a data loss, please email for guidance.

If you have difficulty accessing our full policy documents, please email to request copies in alternative formats.

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