Our policies explain how Sixty-5 operates and how we manage relationships with customers. You can read these below.

Support Policy
We provide technical and general customer support services by email during UK business hours. For help, please email support@sixty-5.com. For more details please download our Support Policy below.

Sixty-5 Technologies Support Policy

Returns Policy
At Sixty-5, we want to ensure that customers are happy with their goods. We allow a 14 day no quibble guarantee whereby products that are unsuitable can be returned to us for a full refund. Faulty hardware may be returned up to one year from date of purchase under warranty when we will endeavour to repair or refund. For more details please download our returns policy below.

[This policy is being updated, please check back later]


Backup Policy
Sixty-5 shall develop the backup schedule, perform scheduled backups, provide routine and emergency data recovery, and manage the archiving process. In the event of data loss, Sixty-5 shall provide recovery services to try to restore the most recent backup. If you experience a data loss, please email support@sixty-5.com for guidance.

Privacy Policy
We are committed to protecting and respecting your privacy. You can read the full details of our privacy policy by downloading our Privacy Policy below.

Sixty-5 Technologies Privacy Policy

End User Licence Agreement
When using our services, you agree to adhere to our end user licence agreement. Download this below to read the full terms and conditions for Grass-Guide.

Sixty-5 Grass Guide End User Licence Agreement

If you have any difficulty accessing our full policy documents, please email support@sixty-5.com and we will send these through to you in an alternative format.